4x faster commission payout
Commission calculations are now done in real time. The HR team now spends < 3 hours every commission cycle (2 weeks) to verify the accuracy of the incentive calculations.
SUCCESS STORY
SUCCESS STORY
C&M Legal Search is a staffing and recruiting firm specializing in legal hiring across the USA. With 30+ recruiters and managers, C&M Legal Search is fast-growing to become one of the leading legal recruiting firms in the country.
C&M Legal Search was managing incentives manually on spreadsheets. With in-built complexity and a 2-week payout cycle that includes clawback and placement fee split, it was time-consuming to process commissions every cycle.
The HR team now spends < 3 hours every commission cycle (2 weeks) to verify the accuracy of the incentive calculations. Over/underpayment rate was reduced to < 0.25% from ~5%
Here's what troubled them the most:
Plans have multiple components - deductible signing bonuses from commissionable amount, team-based and individual revenue targets, payouts based on clients being invoiced, clawbacks if the candidate leaves, etc.
Recruiters earn commissions on placements but are paid only once the clients are billed. Placement data is in the CRM, while billing data is in the invoicing system. Most vendors couldn’t reconcile these two systems to automate commissions.
Commissions are paid out when C&M invoices are paid. If the client claimed the invoice refund, commissions also had to be adjusted for the next cycle. It was complex and time-consuming to manage this manually.
C&M Legal Search could own either client-side or candidate-side or both. Placement fees paid to C&M Legal Search depend on how much of the process is being owned. Tracking it manually was time-consuming.
Without visibility on commissions and invoices, recruiters were in the dark about unpaid invoices. Their performance was not optimized.
Commission calculations are now done in real time. The HR team now spends < 3 hours every commission cycle (2 weeks) to verify the accuracy of the incentive calculations.
We audited the previous payouts and found the over/underpayment rate to be ~5% and we reduced it to < 0.25% after implementing ElevateHQ
With 100% visibility into commissions and invoice statutes, recruiters are now able to get invoices paid quicker. Collection timeline has now improved by 5 days.
Our incentive simulator lets our reps visualize how much they would earn or lose, resulting in an overall increase in sales.
"At this scale, it's difficult to manage teams and transfers on spreadsheets. With ElevateHQ, that has become easy and team hierarchies are managed and changed quicker."
Monica Llerena, Recruiting Director.
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