Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack's search makes it easy to find the information users need, whenever they need it.

  • Channels: channels, channels id, actions, history, messages
  • Messages: Messages, Message thread id
  • Objects: Object, objectname, object id
  • Users: users, user messages, user id, user profiles

HubSpot recognizes this is a challenging time for many of us. Check out this page to see all the efforts we are making to help our community with free remote business tools, discounting, and more.

Sales, marketing, and services are all about building relationships -- but it can be difficult to form those relationships when a rep spends precious time completing menial tasks. In fact, a recent report from HubSpot Research found that sales reps spend up to a quarter of their day on tasks like writing emails and data entry.

Software should exist to help minimize that time spent, not create extra steps. HubSpot's Slack integration aims to do just that.

Actions:

With Actions, create the following objects and associate them with a contact, company, or deal in HubSpot -- directly within Slack:

  • Add a Task
  • Add a Ticket
Slash Commands:

With slash commands, you can search and post the following HubSpot objects or actions directly within Slack:

  • Contact: /hs-search-contact
  • Company: /hs-search-company
  • Deal: /hs-search-deal
  • Deals Assigned to You: /hs-search-my-deal
  • Task: /hs-search-task
  • Ticket: /hs-search-ticket
  • Playbook: /hs-search-playbook
  • Knowledge Base Article: /hs-search-kb
  • Set Availability Status for Live Chat: /hs-chat-away or /hs-chat-available
  • Provide HubSpot with Feedback about the Integration: /hs-feedback
Conversations:

With live chat, team email, and an easy-to-use chatbot builder, HubSpot gives you the messaging tools and context to have personalized conversations with prospects and customers at scale — for free! Slack seamlessly integrates with HubSpot conversations:

  • Get notified in a designated Slack channel about incoming chats from your website
  • See conversation status within the chat notification
  • Respond to those incoming chats within Slack - or, click “Reply in Inbox” and get taken to the chat in HubSpot (either way, the whole conversation will be logged in real time in your inbox)

HubSpot recognizes this is a challenging time for many of us. Check out this page to see all the efforts we are making to help our community with free remote business tools, discounting, and more.

Sales, marketing, and services are all about building relationships -- but it can be difficult to form those relationships when a rep spends precious time completing menial tasks. In fact, a recent report from HubSpot Research found that sales reps spend up to a quarter of their day on tasks like writing emails and data entry.

Software should exist to help minimize that time spent, not create extra steps. HubSpot's Slack integration aims to do just that.

Actions:

With Actions, create the following objects and associate them with a contact, company, or deal in HubSpot -- directly within Slack:

  • Add a Task
  • Add a Ticket
Slash Commands:

With slash commands, you can search and post the following HubSpot objects or actions directly within Slack:

  • Contact: /hs-search-contact
  • Company: /hs-search-company
  • Deal: /hs-search-deal
  • Deals Assigned to You: /hs-search-my-deal
  • Task: /hs-search-task
  • Ticket: /hs-search-ticket
  • Playbook: /hs-search-playbook
  • Knowledge Base Article: /hs-search-kb
  • Set Availability Status for Live Chat: /hs-chat-away or /hs-chat-available
  • Provide HubSpot with Feedback about the Integration: /hs-feedback
Conversations:

With live chat, team email, and an easy-to-use chatbot builder, HubSpot gives you the messaging tools and context to have personalized conversations with prospects and customers at scale — for free! Slack seamlessly integrates with HubSpot conversations:

  • Get notified in a designated Slack channel about incoming chats from your website
  • See conversation status within the chat notification
  • Respond to those incoming chats within Slack - or, click “Reply in Inbox” and get taken to the chat in HubSpot (either way, the whole conversation will be logged in real time in your inbox)

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